The New Englander

During one of our Sandbox Summer Accelerator classes, Todd Frye (Mill Cities Leadership Institute) offered us a class on public speaking. ...

Here are three good things I heard about e-mail this year, in order: (3) Keep them short .  People are inundated with e-mails of so many ...

The intersection of service tips and social media has made it into several prominent news stories this year.   Two particularly notewort...

...and I'll show you a man who cares. It works in nearly any context. The only trick is that by 'angry' I don't mean so...

I got a letter in the mail the other day with a Salem, NH return address.  It looked *real* (in other words, not just another bill or piece...

I'm home today.  On the one hand, that's a nice relief.  On the other, it's time dedicated to detailed spreadsheets displaying ...

Check it .  This is admittedly a very small sample size, and it's completely lacking any qualitative analysis... (In other words,...